whatever, where’s my order?
Customers don’t care if direct marketers are “doing the best
they can with what they’ve got.” Marketplace winners will find a
way to create loyal, profitable customers. Delivering on the
promise of service excellence requires integrated information
systems that empower customers and merchants alike.
Customer Service module makes order, customer and
management information readily accessible and improves business
decisions. With online e-mail notifications, UPS, FedEx and
Priority Mail package tracking and on-the-fly Postal Address
supports your advanced service offerings
and improved customer relationships.