Cypress Business Solutions - System Analysis


You know what works. Do you know what doesn’t? Your first step to improved direct marketing performance is to gain a clear view of your current situation. Where can you increase efficiencies, average order size and profits? How can you reduce errors, costs and cycle times? We invite you to begin with a free system analysis. Our experts in direct marketing operations can help you identify and prioritize next steps for fastest and greatest return on investment.

Tell Us About Yourself
Contact Name:
Title:
Company Name:
Address:
City:	State:	Zip Code:
Phone:	Fax:
Email Address:
Website:

Order Volumes
Number of orders per day:	Average:	Peak:
Avg order value:
Avg # of line items per order:
Avg # of packages per order:
Total # of orders processed per year:
What percent of orders processed are:	Credit Card: %	Prepaid: %
	On Account: %	C.O.D.: %
What percent of orders processed are:	Phone: %	Mail: %
	Fax: %	Internet: %

Database - Current System Totals
# of System Users:
# of Customers in House file:
# of Items in Master Inventory file:
# of Items in Master Catalog file:
# of Items in Master Order file:

Your Fulfillment Operations
Do you own a PC based shipping system?	Yes No
If yes, what make and model?

What % of packages are shipped via:	Ups: %	Usps: %
	FedEx: %	Other: %
What % of packages are shipped outside of the US:	International: %	Canada: %

Do you use multiple warehouses?	Yes No
If yes, how many warehouses do you ship from?
How many retail store locations do you operate?

Current System Information
What is your current Catalog Management System?
What is the make and model of the server for this System?
What operating system does the server use?

Would you convert existing data to a new system?	Yes	No
Number of current workstations that are:	PC's:	Terminals:
Current monthly maintenance charges:	Software:	Hardware:

Improvements Wanted

List below any areas of improvement you expect from a new Catalog Management System. Focus on either specific modules or operational processes. If any areas of your current system are extremely vital to your organization, feel free to list those as well. Thank you for visiting Cypress Business Solutions!

You know what works. Do you know what doesn’t?