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nothing like a fresh perspective to help you identify
bottlenecks in your operations and new ways to streamline your
processes.
We know how world-class direct marketers achieve superior
performance through enhanced processes and technology. We apply
our comprehensive experience with direct marketing operations to
address key issues of system migration, implementation,
customization, integration and support.
Our proven five-step process lowers your risk and speeds your
return on investment. |
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Discovery
- Is e-CAT
a good fit for you?
Our
experts learn about your organization’s objectives and
needs, working with you to understand opportunities,
obstacles and priorities. We begin with a Cypress
System Analysis to identify operational requirements. |
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Analysis
- How will Cypress make this all work?
By reviewing your business and technical requirements in light
of e-CAT features, we define any customization needs. We work
with you to understand existing hardware, third-party software
and data sources, and data conversion requirements from your
current system. You come away with a clear and comprehensive
plan for a seamless transition to e-CAT. |
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Development
- Let's get down to work!
We create custom programming to integrate your unique
requirements within e-CAT. After defining system
parameters, we convert your data and perform extensive
review and testing to verify its integrity. This phase
concludes with extensive training to maximize your IT and
operational staffs’ use of e-CAT. |
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Launch
- It's time to go live!
We guide your transition from training to the very first order,
from the first package shipped through the End of Day
processing. Our thorough methodology ensures launch day marks
the beginning of your operation’s enhanced operations. |
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Support
- What's next?
Your e-CAT system gives you the flexibility to grow — with
increased profitability, new channels, improved ROI — as
your markets and organization change. We partner with you
to provide support, upgrades, consultation and
customization. |
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